Privacy statement

World Business Media is committed to protecting your privacy and takes its responsibilities regarding the security of user information very seriously. This privacy statement sets out how World Business Media complies with both UK and European Union data protection requirements. We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified (for example when you subscribe to one of our publications), then you can be assured that it will only be used in accordance with this Privacy Statement.

World Business Media” refers to World Business Media Limited (“we”, “us” or “our”) (registered in the United Kingdom under company number 07466248) who publishes The Insurer, ESG Insurer, Program Manager, E&S Insurer and The Insurer TV, as well as providing information about related events, conferences, products and services. World Business Media Limited is the data controller and responsible for your personal data.

We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this privacy statement. If you have any questions about this privacy statement, please contact the DPO using the details set out below:


Post: WeWork Bishopsgate, 15 Bishopsgate, London, EC2N 3AR and we will do our best to answer your questions.

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK regulator for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

This privacy statement was last updated in October 2023. This privacy statement is divided into sections:

  • Personal data
  • How we use your information
  • Why does World Business Media need to collect and store personal data?
  • Will World Business Media share my personal data with anyone else?
  • How will World Business Media use the personal data it collects about me?
  • Under what circumstances will World Business Media contact me?
  • Can I find out the personal data that the organisation holds about me?
  • What forms of ID will I need to provide in order to access this?
  • Glossary

Third party links

This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy/statement of every website you visit.

Personal Data that we collect

Under the EU’s General Data Protection Regulation (GDPR) and the UK GDPR (as defined in section 3(10) of the Data Protection Act 2018), personal data is defined as:

any information relating to an identified or identifiable natural person (’data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

The personal data we may collect, use, store, transfer and process about you is:

  • Identity Data” such as your first name, maiden name and last name;
  • Contact Data”, such as your  telephone number and email address (which will typically be your work contact data);
  • Financial Data”, such as credit or debit card number, and bank account information where necessary, for processing any order you place with us;
  • Demographic Data” such as the name of the organisation that you work for, your seniority, job function and/or role;
  • Transaction Data”, such as items you have opted to receive from us, purchase amounts, the dates of those purchases and the payment method;
  • Technical Data”, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website;
  • Profile Data”, such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
  • Usage Data”, such as information about how you use our website, products and services; and
  • Marketing and Communication Data”, such as your preferences in receiving marketing from us, and your communication preferences.

How we use your personal data

This part of the privacy statement tells you how we will collect and use your personal data. We use different methods to collect data from and about you through:

  • Direct interactions. You (or your employer) may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you (or your employer):
  • apply for, utilise and/or purchase our products and services;
  • subscribe to our services, emails and/or other publications;
  • make any orders; and
  • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract we are about to enter into or have entered into with you (or your employer);
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or
  • where we need to comply with a legal obligation.

For a full description of each of the above legal bases, please refer to the Glossary at the end of this privacy statement.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of personal data Lawful basis for processing including basis of legitimate interest
To register you as a new customer/subscriber (a) Identity

(b) Contact

(c) Demographic

Performance of a contract with you
To send you communications for which you have specifically subscribed (a) Identity

(b) Contact

(c) Marketing and Communications

Performance of a contract with you
To send you promotional emails and mailings, or to contact you by telephone, about our products, services, offers and other things that we think may be relevant to you (a) Identity

(b) Contact

(c) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to develop our products/services and grow our business)

To process and deliver your order including:

(a) managing payments, fees and charges

(b) collecting and recovering money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) notifying you about changes to our terms or privacy statement

(b) asking you to leave a review or take a survey

(c) notifying you of any faults with the functionality of the service for which you have subscribed from us

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To contact you in response to a specific query (a) Identity

(b) Contact

(c) Financial

(d) Transaction

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to manage our relationship with you)

To contact you via email and/or telephone for market research reasons (a) Identity

(b) Contact

Necessary for our legitimate interests (to inform our strategy and develop our business)
To improve and/or modify our services (a) Identity

(b) Contact

Necessary for our legitimate interests (to develop our business)
To personalise the website for you and/or the services and products we offer (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
For audits, regulatory purposes, and compliance with industry standards (a) Identity

(b) Contact

(c) Financial

(d) Transaction

Necessary to comply with a legal obligation
To conduct aggregate analysis and develop business intelligence that enables us to operate, protect, make informed decisions in respect of, and report on the performance of, our business. (a) Financial

(b) Transaction

(c) Technical

(d) Usage

Necessary for our legitimate interests (to develop our business and to inform our strategy)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation


Why does World Business Media need to collect, use and store personal data?

In order for us to provide you with our products and services, we need to collect personal data to produce and distribute printed material and electronic communications, allow access to our events, to promote our services and to maintain our accounts and records. In any event, we are committed to ensuring that the personal data we collect, use and store is appropriate for this purpose.

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing. Please note that if you have subscribed to receive communications from us (which communications can include marketing material and/or promotions), you will continue to receive such communications unless and until you decide to unsubscribe from our mailing list. You can unsubscribe by using the opt-out links in electronic communications we send to you as part of the subscription service you receive from us, or otherwise by contacting us at any time.

In terms of being contacted for marketing purposes not referred to above, World Business Media would contact you for additional consent.

Will World Business Media share my personal data with anyone else?

We may pass your personal data to third party service providers contracted to World Business Media in the course of dealing with you. These third party service providers form part of our supply chain, who manage the content of our website and provide our subscriber system. Any third parties that we may share your data with are obliged to keep your personal data secure, and to use them only to fulfil the service they provide you on our behalf, and in accordance with our instructions. This includes but is not limited to, event registration, subscription fulfilment and email marketing. When they no longer need your data to fulfil this service, they will dispose of the details in line with World Business Media’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How long will World Business Media retain the personal data it collects about me?

World Business Media will not retain your personal data for longer than is reasonably necessary. World Business Media is required to retain information in accordance with the law, such as information needed for regulatory, tax, accounting, reporting and audit requirements..

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.


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Can I find out the personal data that the organisation holds about me?

World Business Media at your request can confirm what information we hold about you and how it is processed. If World Business Media does hold personal data about you, you can request the following information:

  • contact details of the DPO, where applicable;
  • the purpose of the processing as well as the legal basis for processing;
  • if the processing is based on the legitimate interests of World Business Media or a third party, information about those interests
  • the categories of personal data collected, stored and processed;
  • recipient(s) or categories of recipients that the data is/will be disclosed to;
  • if we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are appropriate safeguards in place to secure your information;
  • how long the data will be stored;
  • details of your rights to correct, erase, restrict or object to such processing;
  • information about your right to withdraw consent at any time;
  • how to lodge a complaint with the ICO;
  • whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data;
  • the source of personal data if it wasn’t collected directly from you; and
  • any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

Further details about your legal rights are set out in the Glossary at the end of this privacy statement.

What forms of ID will I need to provide in order to access this?

World Business Media accepts the following forms of ID when information on your personal data is requested:

Passport, driving license, birth certificate or utility bill (provided that this is not more than 3 months old)


Lawful basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

Your legal rights

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the data’s accuracy;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.